Understanding Spas

Salon Software and the Key Advantages It Offers

How important your clients feel when they’re in your salon can make or break your chances of keeping them. Different salons apply different methods of operating the business. Some use a paper filling system in order to manage their clients’ information. For others, it’s simply time to move on and become more efficient by using technology in the form of salon software. Salon systems work by automating many of the tasks of running a salon and even other aspects of it, such as marketing and customer service.

Do you have plans of investing in software? Do you want to maximize your benefits from your current system? If so, take note of the following benefits offered by a salon system so you can continue getting new clients and keep the old ones too:

Pre-booking Prompt

An effective way of making sure your clients return is to prompt them for another booking before they can even leave the salon. With some salon software, the hairdresser or therapist can be reminded to ask the client if they are interested in booking their next appointment before or as soon as payment is made. Your salon system should as well run simple reports on appointment-overdue clients, and that report can be used to send out personalised email or text to remind them of their bookings.

Convenient Booking Process

Salon software provides a day in, day out system where they can book their own appointments at any time or in any place they may be. Clients can even select certain stylist they like. Salon software can also notify you in advance of any no-shows. The two-way text messaging typically available on systems is user-friendly for salons – you will be able to send personalized SMS to many people at once. You can use this to help with your marketing campaigns.

Loyalty System

Create a loyalty scheme to help invite clients to come back more frequently. You can even set the system to offer discounts to customers who bring a friend with them. Why not book them together? Salon systems may be used to save details about every client you, such as their birthday, how they drink their tea or what their favourite magazines are. The client’s information can help you make their visit to your salon more enjoyable or memorable.

Stock Management

Aside from using your system for clients and for setting appointments, you can use it to manage your stock as well. It is not only good for counting stock but also for determining which products you use most often, enabling you to get only what you don’t have. There are also systems will also watch your stock levels and may even order your stock for you when needed.

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